▶Cancellation: You can cancel your order before it is shipped.
※ Orders made until 9:00 am will be shipped after 11:00 on the same day, so you cannot cancel your order after 11:00 am.
※ If you make a request for cancellation while your order is waiting for international shipping from the logistics center, it is refundable after deducting the domestic shipping fee.
▶Exchange/Return
If you change your mind: You must request for an exchange / return within 7 days after receiving the product, and you must bear the cost (international shipping) of return.
If the product is defective: You can request for an exchange / return within 30 days after receiving the product, and the seller will bear the cost of return.
For inquiries about cancellation / exchange / return, please e-mail us on csjsmbeauty@naver.com or use a 1:1 bulletin board.
※ However, exchanges/returns are not possible in the following cases:
1. In the case the valid period for requesting a return specified in the website has passed.
2. In the event the product is damaged due to the reasons attributable to the buyer.
3. In the case the value of the product is significantly reduced due to the use or partial consumption by the buyer.
4. In case the free gift or samples included in the product is missing.
