FAQ

Please select what you would like to contact by type.

질문/답변
order	Q. How can I check the ingredients in a product?
Please check the list of ingredients by clicking "Ingredients" at the bottom of the product page. For more inquiries, please e-mail us on csjsmbeauty@naver.com or use a 1:1 bulletin board.
order	Q. I would like to change the order details (before shipping)
Please e-mail us on csjsmbeauty@naver.com or use a 1:1 bulletin board. But you can change the order details only when the order is waiting to be shipped. If it is sent to the logistics center in Korea and is ready for international shipping, you can change the order details after paying the domestic round-trip shipping fee.
order	Q. I would like to cancel my order
Please e-mail us on csjsmbeauty@naver.com or use a 1:1 bulletin board. But you can cancel your only when it is waiting to be shipped.
order	Q. I would like to check if my order and payment have been succ...
After logging in, you can use [Track order & shipment] in the top menu. If you click Track Shipment, you can track the order details and status. ※ A confirmation mail will be sent when placing an order for both members and non-members. Please check the order confirmation e-mail.
order	Q. Can I purchase without registering for membership?
You can purchase (order) as a member / non-member. If you are not a member, you can only track your order with the order number, and if you can't remember your order number, please e-mail us on csjsmbeauty@naver.com or use a 1:1 bulletin board. ※ If you register as a member, you can use the online mall more conveniently. ▶ Convenient functions 1. Membership points and monthly coupon provided when signing up 2. You are not required to enter the shipping address each time you place an order. 3. You can view your order history at a glance.