Skip Navigation


Please select what you would like to contact by type.
Q. How can I track my shipment?

▶ Member : You can track your order in [My page] → [Track order/shipment] menu.

▶ Non-member : You can enter both order number and email address in the [Track order/shipment] menu.

Q. How much is the shipping cost?
Free shipping on purchases of $100 or more
If the purchase amount is less than $100, the shipping cost will be calculated by the weight of the product you have ordered. 
Q. When can I get the product delivered?

Jungsaemmool sends products for shipping once a business day.

Orders made before 9:00 am are sent to the logistics center on the same day and shipped within an average of 3 business days. 

Shipping times vary by country and region, but it takes 2-3 weeks on average. 

It may take more time during the holiday or due to increased volume, delayed customs clearance, etc. 

  1. 1
  2. 2